Money Back Guarantee
If you are not completely satisfied with your biopelle.com purchase for any reason, you may contact us within 60 days of the purchase date for a refund.
Return Policy Details
Please provide your order number and name of the product you are requesting to return. We will provide you a prepaid return label. Please allow up to two weeks for the return to be processed and credit to be issued. We reserve the right to refuse or deny any return requests or refunds at any time based on policy abuse. We only accept returns for products purchased on Biopelle.com.
Once your order arrives, please examine it for any damage that may have occurred during shipping. If you received a broken or damaged product, you may contact us to begin a return. We will require photos of the damaged or defective items. Please retain the original packaging as we will need them in order to make a claim with the shipper.
We do partner with several online authorized sellers. Please note that Walmart.com and eBay.com are unauthorized retailers. The authenticity of products purchased by unauthorized retailers cannot be guaranteed. To ensure the authenticity and quality of your products we recommend you purchase directly from your skincare professional or directly on our site.